Why Some Call the "Worst" What Most Consider the "Best"?: An Analysis of Tourist Complaints This research explores why tourists are dissatisfied in places considered “wonders of the world”. The authors ask if the place does not...
Value co-creation in non-profit accommodation platformsValue co-creation, in the sharing accommodation sector, has been extensively analyzed but mainly with Airbnb as a reference and focusing...
Influence of Service Valuation and Package Cost on Market SegmentationSki resorts are important tourist resources in mountain areas. They have a high impact on the environment but also on the development of...
Destination image analytics for tourism design: An approach through Airbnb reviewsThis study embraces destination image analytics, design thinking and peer-to-peer accommodation services. The paper aims to support...
Treatment of the Airbnb controversy by the pressAirbnb is one of the most transformative developments in the traditional accommodation system. Due to the social impact it entails,...