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Attributes influencing guests’ experiences: a comparison of nonprofit and for-profit peer-to-peer accommodation platforms

Peer-to-peer accommodation has generated an ecosystem of platforms with different business models (i.e., for-profit and nonprofit). This...

Why Some Call the "Worst" What Most Consider the "Best"?: An Analysis of Tourist Complaints

This research explores why tourists are dissatisfied in places considered “wonders of the world”. The authors ask if the place does not...

Value co-creation in non-profit accommodation platforms

Value co-creation, in the sharing accommodation sector, has been extensively analyzed but mainly with Airbnb as a reference and focusing...

Influence of Service Valuation and Package Cost on Market Segmentation

Ski resorts are important tourist resources in mountain areas. They have a high impact on the environment but also on the development of...

Destination image analytics for tourism design: An approach through Airbnb reviews

This study embraces destination image analytics, design thinking and peer-to-peer accommodation services. The paper aims to support...

Treatment of the Airbnb controversy by the press

Airbnb is one of the most transformative developments in the traditional accommodation system. Due to the social impact it entails,...